Privacy Policy

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Who we are

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  1. “We,” “us,” or “our” means MbarQ, with its registered office at Veldkant 33a, 2550 Kontich, and with company number BE 0783.383.282. We act as the controller for the personal data we collect through your use of our website.
  2. This Privacy Policy is intended to provide information about the processing of personal data through your use of our website. For our privacy practices related to our services, please refer to the agreement that may be concluded between us.
  3. Our website, https://www.mbarq.be, is owned by MbarQ and is managed and hosted by RMDY NV, with a registered office at Veldkant 33a, 2550 Kontich, and company number 0687.534.713.
  4. Your privacy is important to us. This Privacy Policy explains how we collect, disclose, transfer, and use (“process”) the personal data you share with us and outlines your rights.
  5. If you have any questions, concerns, or complaints about this Privacy Policy or our processing of your personal data, or if you wish to exercise your rights, you can contact us:
    • By email: info@mbarq.be (Attn: Data Protection Officer)
    • By post:
      MbarQ FAO DPO
      Veldkant 33a, 2550 Kontich

This Privacy Policy was last revised on 11/06/2024.

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How we use and collect your personal data

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1. What is personal data?

Personal data refers to any information related to an identified or identifiable natural person. Identifiable means data (such as name, identification number, location data, etc.) that can be used directly or indirectly to identify an individual.

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2. Purposes of data collection

We collect and use personal data for the following purposes:

  • Contact form: If you use our contact form, we use your data to respond via email or phone. Your email may also be included in our database for newsletters and event updates.
  • Job applications: If you send us a CV or apply for a job, we may use your data for recruitment purposes or to establish a recruitment reserve.
  • Website improvement: We process data to enhance your user experience, including security, performance, and capacity.
  • Legal obligations: We may process data to enforce rights, comply with laws, or defend against legal claims.

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3. Types of personal data collected

  • Contact data: Name, address, email, phone number, and any data submitted via the contact form. (Please do not provide sensitive information, such as health data or payment details.)
  • Usage data: IP address, device ID, browser type, operating system, page views, and geographical location. (If anonymized, this data is not considered personal.)

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4. Legal basis for processing

  • Contractual obligation: Processing is necessary for fulfilling agreements.
  • Consent: You provide explicit consent, which can be withdrawn at any time.
  • Legitimate interest: Processing is necessary for website improvement and security.

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Retention and Deletion of Data

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  1. Retention period: Data is kept no longer than necessary, with a maximum of 1 year, unless a longer period is required and consent is provided.
  2. Job applications: CVs and job applications are kept for up to 5 years, unless you object.
  3. Data deletion: If you withdraw consent or object to processing, we will remove your data unless required for legal reasons.

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Your Rights

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You have the following rights under data protection laws:

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1. Right to access

  • You can request a copy of the personal data we process.

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2. Right to rectification

  • You can request to correct any inaccurate or incomplete data.

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3. Right to erasure (Right to be forgotten)

  • You can request the deletion of your personal data if:
    • It is no longer needed for the original purposes.
    • You withdraw consent and no other legal ground applies.
    • The data was unlawfully processed.
    • The erasure is required by law.

4. Right to restrict processing

  • You can limit data processing if:
    • You contest the accuracy of the data.
    • The processing is unlawful, but you prefer restriction over deletion.
    • The data is no longer needed, but you need it for legal claims.

5. Right to data portability

  • You can request your data in a structured, machine-readable format or request it to be transferred to another provider.

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6. Right to object

  • You can object to processing based on legitimate interest or for direct marketing purposes.

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7. Right to complain

  • You can file a complaint with the Data Protection Authority:
    • Address: Drukpersstraat 35, 1000 Brussels
    • Email: contact@apd-gba.be

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Sharing Your Personal Data

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We may share your personal data with:

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  • Hosting provider: RMDY NV, Veldkant 33a, 2550 Kontich
  • Legal obligations: Data may be disclosed if legally required.
  • Social Media Plugins: Clicking on social media links may allow those platforms to collect your data.

Facebook Privacy Policy
Instagram Privacy Policy
LinkedIn Privacy Policy
Twitter Privacy Policy
Google Privacy Policy

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International Data Transfers

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Your personal data will not be transferred outside the European Economic Area (EEA).

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Cookies

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Our website uses cookies. For more details, see our [Cookie Policy](${*link cookie policy}).

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Changes to this Privacy Policy

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We may update this Privacy Policy from time to time. The latest version will always be available on our website. If changes affect you directly, we will notify you and, if necessary, request your consent.

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